Shipping & returns.
Dispatch
Orders are picked and pressed within 1–2 working days. Because every piece is checked by hand before it leaves us, orders placed on a Friday evening or over a public holiday go out on the next working day.
Delivery
Nationwide delivery takes 3–5 working days once dispatched; remote areas can take up to 7. Delivery charges are calculated at checkout and shown in full before you place the order — the total you see on the checkout page is the total you pay.
Payment is cash on delivery. Our courier will call the number on your order before arriving, so please keep it reachable.
Returns & exchanges
If a piece isn't right, tell us within 7 daysof delivery and we'll arrange a return. To be accepted, it must come back unworn and unwashed, with its tags attached and in its original packaging.
Exchanges for a different size are subject to that size being in stock. Where it isn't, we'll refund you instead.
What we can't take back
- Pieces that have been worn, washed, altered or stitched.
- Items marked final sale at the time of purchase.
- Anything returned after the 7-day window.
Faulty or wrong items
If something arrives damaged or isn't what you ordered, contact us within 48 hours of delivery with your order number and a photograph. We'll cover return shipping and put it right — no restocking charge.
Cancellations
You can cancel an order yourself from Track your order at any point before it ships. Once it has been handed to the courier, please treat it as a return instead.
Questions about a specific order? Get in touch and quote your order number.